Privacy notice

Competitive Edge (“C/Edge”, “we”, “us”) is a digital production studio for healthcare communication, part of Tugarê Group. We are the controller of the personal data collected through this website.

This notice explains what we collect when you visit the site or get in touch with us, why we collect it and what your choices are.

• Contact data you send us: name, work email, company, type of demand and the message you write in the “Send a brief” form, or anything you share by email or phone.
• Booking data: when you book a call, the scheduling provider (Calendly) collects your name, email and the time you chose.
• Usage data, only with your consent: pages visited, clicks, approximate location derived from your IP address, device and browser information, collected through analytics cookies.
• Technical data needed to deliver the site: IP address and request logs kept by our hosting and security providers.

We do not ask for sensitive personal data through this website, and we ask that you do not send any, including health information about yourself or anyone else.

• To answer your message, prepare a proposal and schedule calls, as steps taken at your request before a possible contract.
• To understand how the site is used and improve it, based on your consent.
• To keep the site secure, prevent abuse and spam, based on our legitimate interest.
• To comply with legal and regulatory obligations.

We do not sell your personal data and we do not use it for automated decisions that produce legal effects for you.

Essential storage keeps the site working and remembers your cookie choice. It does not need consent.

Analytics cookies (Google Tag Manager, Google Analytics and Matomo) are loaded only after you choose “Accept all” in the cookie notice. If you choose “Reject non-essential”, they are not loaded.

You can change your choice at any time through “Cookie settings”, at the bottom of every page.

We share personal data only with providers that help us run the site and answer you, under contracts that require them to protect it:

• Hosting, content delivery and security providers.
• Email delivery provider, for the messages sent through our forms.
• Scheduling provider (Calendly), for calls you book.
• Analytics providers (Google and Matomo), if you consent.
• Companies of Tugarê Group, when needed to answer your request.

We may also disclose data when the law or a competent authority requires it.

Some of these providers process data outside the country where you live. When that happens, we rely on the safeguards accepted by the applicable law, such as standard contractual clauses.

We keep contact and booking data for as long as needed to handle your request and our commercial relationship, and afterwards for the period required by law or needed to defend legal claims. Analytics data is kept in aggregated form for the retention period set in each tool.

Depending on where you live, laws such as the Brazilian General Data Protection Law (LGPD) and the EU General Data Protection Regulation (GDPR) give you the right to:

• confirm whether we process your data and access it;
• correct incomplete, inaccurate or outdated data;
• request deletion, anonymization or blocking of data;
• request portability of your data;
• object to processing or withdraw consent at any time;
• know who we have shared your data with;
• lodge a complaint with your data protection authority.

To exercise any of these rights, write to us using the contact below. We may need to confirm your identity before answering.

We use technical and organizational measures to protect personal data against unauthorized access, loss or misuse, including encrypted connections and restricted access. No system is completely secure; if an incident puts your data at risk, we will notify you and the authorities as the law requires.

This website is intended for professionals. We do not knowingly collect data from children or teenagers.

We may update this notice from time to time. The date at the top of the page shows when it was last revised.